Privacy Policy

Privacy Policy – Lifetime Edu Last Updated: Jan 01, 2025

This Privacy Policy explains how Lifetime Edu (“we”, “us”, “our”) collects, uses, discloses, and protects your personal data when you use our website www.lifetimeedu.in (the “Site”) or any of our educational consulting services (the “Services”).

By accessing or using our Site / Services, you agree to the practices described in this policy.

1. Definitions & Legal Basis

  • Data Principal: You, the individual whose data is being collected or processed.

  • Data Fiduciary: Lifetime Edu, as we decide the means and purpose for which your personal data is processed.

  • Personal Data: Any information about an identified or identifiable natural person, collected digitally or digitized.

We process your data under applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), and other relevant legislation. We commit to the principles of transparency, lawfulness, purpose limitation, data minimization, accuracy, storage limitation, security, and accountability.

2. What Information We Collect

a) Information You Provide

  • Name

  • Email address

  • Phone / mobile number

  • Postal address, city, state, country

  • Academic details (schools, grades, courses of interest)

  • Documents required for applications (transcripts, identity proof, etc.)

  • Payment/billing/transaction details (if you buy a service)

  • Messages, communications, feedback

b) Automatically Collected / Technical Data

  • IP address

  • Browser type & version

  • Device type (mobile/tablet/desktop)

  • Operating system

  • Pages visited, time spent, click paths

  • Referrer / exit URLs

  • Cookies, tracking technologies

  • Approximate geolocation

  • Log/analytics data

c) Data from Third‐Parties / Partners

Where you authorize, or as needed for operations, we may receive data from third parties, such as educational institutions, partners or services you link, or integrations (e.g. social login).

3. How We Use Your Personal Data

We use personal data for purposes including, but not limited to:

  • Providing, managing, and improving the Services

  • Processing your applications to institutions or universities

  • Verifying identity, credentials, eligibility

  • Sending you transactional communications (confirmations, receipts, status updates)

  • Sending marketing or promotional content only if you opt in

  • Analyzing site usage, feedback, conducting surveys to improve user experience

  • Preventing fraud, misuse, or illegal activity

  • Complying with legal, regulatory, judicial requirements

4. Sharing & Disclosure

We may share your personal data in the following situations:

  • With service providers / third‐party processors who help us with tasks like hosting, payments, communication (email / SMS), analytics, document handling etc.

  • With educational institutions / partners for the purpose of realizing your educational applications or delivering related services.

  • With legal / regulatory authorities if required by law, court order, or to protect legal rights.

  • In the event of a business transaction (merger, acquisition, sale of assets) where the data is transferred to a successor or affiliate.

  • With your explicit consent in other circumstances not listed above.

We require that third parties we share data with maintain data protection standards consistent with this policy and applicable law.

5. Cookies & Tracking Technologies

  • We use cookies and similar tracking technologies to improve site functionality, analyze trends, deliver personalized content, manage sessions, etc.

  • Types of cookies: essential, performance, analytics, marketing (where applicable).

  • You can control or disable cookies via browser settings. Note: disabling some cookies can reduce or disable some features of the site.

6. Data Retention

  • We keep your personal data only for as long as needed to fulfil the purpose it was collected, or as required by law.

  • After that, we will securely delete or anonymize your data.

7. Security

  • We take reasonable technical, administrative, and organizational measures (e.g. encryption, access controls, secure servers) to protect your data from unauthorized access, misuse, alteration or destruction.

  • However, no internet or electronic storage system is completely secure.

8. Your Rights

Under applicable law, including the DPDP Act, you have rights such as:

  • Access: you can request a copy of your personal data we hold.

  • Correction: you can ask us to correct inaccurate, incomplete data.

  • Deletion: ask us to erase your data, subject to legal obligations.

  • Restriction: limit certain processing.

  • Withdraw consent: where data processing is based on consent.

  • Object to certain uses (e.g. marketing).

  • Portability: receive your data in a structured, commonly used format.

To exercise your rights, contact us using the details in Section 11. We may ask you to verify your identity before responding.

8. Changes to This Policy

  • Our Services are not intended for children under 18 years.

  • If we become aware that personal data of a child under 18 was collected without verified parental consent, we will take steps to delete it.

10. Contact / Grievance Officer

If you have questions about this policy, concerns, or wish to exercise any of your rights, you can contact us:

Lifetime Edu
Address: [Insert Address Here]
Email: [Insert Contact Email]
Phone: [Insert Contact Number]

Once applicable, we will also designate a Data Protection Officer or Grievance Officer if required under applicable law.